Shipping & Returns
Chill Store 🚚✨
At Chill Store, we aim to provide a smooth and reliable shopping experience! 🌟 Below you’ll find all the details about our shipping and returns policies to keep things simple and stress-free. 🛒
📦 Shipping Information
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🇺🇸 U.S. Shipping:
Delivery takes 3 to 5 business days. Fast and reliable so you can enjoy your purchases ASAP! 🚀 -
🌍 International Shipping:
Delivery takes 7 to 15 business days depending on your location. We ensure your order gets to you no matter where you are! ✈️ -
🔍 Order Tracking:
Once your order is shipped, you’ll receive a tracking number via email so you can monitor your package every step of the way. 🕵️♂️ -
💰 Shipping Costs:
Shipping fees will be calculated at checkout based on your location and order size. No hidden fees – we promise! 👍
🔄 Returns & Refunds
We want you to love every purchase from Chill Store! 💙 If you’re not 100% satisfied, here’s what you need to know:
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🕒 Return Window:
You have 30 days from the delivery date to return an item. -
📦 Return Conditions:
- Items must be in their original condition (unused, unworn, and with all tags or packaging).
- For hygiene reasons, certain items like personal care products cannot be returned.
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💸 Refunds:
Once we receive and inspect your returned item, we’ll process your refund within 5-7 business days. Refunds will be issued to your original payment method. 💳 -
🚫 Non-Refundable Items:
- Sale items
- Gift cards
How to Initiate a Return? 🤔
- Contact our friendly support team at support@chillstore.com 📧 and provide your order number.
- Follow the instructions we’ll send you for returning your item. 📦
- Once your return is approved, we’ll process your refund or exchange! 😊
💬 Need Help?
If you have any questions or concerns about your order, shipping, or returns, don’t hesitate to reach out! Our team is here to make your shopping experience at Chill Store easy and enjoyable. 💻
📧 Contact Us: support@chillstore.com
Thank you for choosing Chill Store – where shopping is cool, fun, and worry-free! 🛍️💙